Frequently Asked Questions

Neo Beads Abacus is India's first value-added Abacus learning program that combines Mental Arithmetic, Emotional Intelligence (EQ), Life Skills, and Traditional Indian Wisdom to nurture confident, capable, and future-ready children.

Neo Beads Abacus is a brand owned and operated by Dhanisth Ventures Private Limited.

Our curriculum goes beyond mental arithmetic by integrating IQ development, EQ development, life skills, values, confidence building, and structured child development through a progressive learning model.

Our programs are generally designed for children between 6 and 12 years, with eligibility depending on the selected course and centre.

Each level is generally completed in approximately four months, with one class per week. The exact schedule may vary by centre.

You may enroll by:

• Filling out the online enquiry/admission form
• Visiting your nearest Neo Beads Learning Centre
• Contacting us via phone, WhatsApp, or email

Yes. Most centres offer a demo or orientation session before admission. Availability may vary by location.

No. Admission is confirmed after verification of the application, payment, and batch availability.

Typically:

• Parent/Guardian details
• Student details
• Date of Birth/Age proof (if required)
• Contact information

Depending on the child's level and batch progress, the centre may recommend immediate admission or the next available batch.

Generally, one class per week is conducted for each level.

Selected centres may offer online learning or hybrid learning options, depending on operational requirements.

Parents should inform the centre in advance. Make-up classes may be arranged depending on the centre's policy and availability.

Neo Beads follows a small-batch learning approach to ensure personalized attention.

The program helps improve:

• Concentration
• Memory
• Listening Skills
• Mental Calculation
• Logical Thinking
• Confidence
• Academic Performance
• Emotional Intelligence
• Life Skills

Yes. Students receive certificates after successfully completing each level and meeting the assessment requirements.

Yes. The program strengthens number sense, calculation speed, concentration, and confidence, supporting better mathematical understanding.

Yes. Consistent practice significantly enhances learning outcomes and overall development.

Payments may be made using:

UPI

• Debit Card
• Credit Card
• Net Banking
• Bank Transfer
• Cash (at authorised centres only)

Yes. Online payments are processed through secure payment gateway partners using industry-standard security protocols.

Yes. A payment acknowledgement or receipt is issued for successful payments.

Installment facilities may be available at selected centres. Please contact your local Neo Beads Learning Centre.

Cancellation requests are considered according to the official Refund & Cancellation Policy available on our website.

Approved refunds are generally processed within 7–10 business days, depending on banking and payment gateway timelines.

After verification, the excess amount will be refunded through the original mode of payment.

Yes. Eligible programs include learning materials such as workbooks, practice books, and the Abacus kit, as applicable.

Materials are generally distributed after admission confirmation and according to the centre's academic schedule.

Yes. Parents receive periodic updates regarding attendance, assessments, and student progress.

Yes. Parents are encouraged to communicate with trainers through scheduled meetings or centre-approved communication channels.

You may contact your learning centre or write to us through the contact details provided on our website.

Yes. We welcome entrepreneurs, educators, and institutions interested in becoming authorized Neo Beads Franchise Partners.

Please complete the Franchise Enquiry Form available on our website or contact our Franchise Development Team.

You may reach us through:

• Phone
• WhatsApp
• Email
• Website Contact Form
• Your nearest Neo Beads Learning Centre

Support hours may vary by centre. Corporate enquiries are handled during standard business hours.

Our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, and Shipping & Delivery Policy are available on our official website.

No. Individual learning outcomes depend on regular attendance, practice, participation, and parental support. While our program is designed to enhance cognitive and life skills, specific academic results cannot be guaranteed.

Yes. We are committed to protecting personal information in accordance with our Privacy Policy and applicable laws.

Please contact our Grievance Officer through the official contact details published on our website.

Yes. Neo Beads reserves the right to update its policies from time to time. The latest version published on the website shall apply.

Visit www.neobeadsabacus.com or contact your nearest Neo Beads Learning Centre for additional information.